Access to Banking Survey

In recent weeks, bank closures all over the country have been in the news. 

Locally, I have been campaigning to save Barclays' Kidsgrove branch and have been pleased to receive a large amount of support from residents. 

Having launched a petition to show the strength of feeling about Barclays, I recently held a Westminster Hall Debate about bank closures in Stoke-on-Trent North, Kidsgrove and Talke. 

In this, I highlighted that 86% of banks have closed in the constituency since 2015 - and across the UK, shockingly, between June 2015 and January 2023, an average of 54 closed per month. 

If the Barclays closure goes ahead, Stoke-on-Trent North, Kidsgrove and Talke will be left with just one high street bank, which is simply not good enough.

Banks are at the very heart of local communities, and they provide the most vulnerable people in society with vital services and support with their money. Banks have been at the centre of high streets up and down this great country for generations, drawing people to the local area, which has the added benefit of increasing footfall for local businesses. 

To continue to make the case why in-person banks are still vital to our communities, I want to hear from you. 

So please complete the below survey on access to banking to share your views.

Access to Banking Survey

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Do you currently bank in-branch?
If yes, how often would you say you use your bank’s in-person services?
Do you use the ATM at your local bank branch?
Do you currently use online banking?
If not, what are your main reasons for not banking online? (Tick all that apply)
Would you be supportive of a shared service banking hub where different banks have a presence in one building to provide a face-to-face service?
Will you be affected by the closures to Barclays bank branches in Kidsgrove and Newcastle-under-Lyme?

Barclays informed me that it will have a team at Kidsgrove Sports Centre for three days a week, offering face-to-face financial support on Mondays, Tuesdays and Fridays. 

On a scale of 1 to 5, how satisfied with this solution are you in place of a physical bank?
Very dissatisfied
Very satisfied